King Tide Privacy Policy
Effective Date: May 25, 2026
At King Tide, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect When you place a pre-order, sign up for our waitlist, or make a purchase on our website, we collect the necessary personal details you provide to us. This includes:
- Name and Surname
- Contact details (Email address and phone number)
- Shipping and billing addresses (when applicable)
2. Why We Process Your Information We use your information strictly to:
- Fulfill your orders and communicate updates regarding your King Tide pre-order.
- Provide customer support.
- Send you marketing updates and product announcements, but only if you explicitly consented to receive them.
3. Sharing of Information We do not sell your data. We only share your necessary details with trusted third parties required to run our business, specifically:
- Payment Gateways: To process secure online payments (e.g., Payflex).
- Logistics/Couriers: To deliver physical products to your doorstep.
- Hosting/Form Providers: To securely store our website data and form responses.
4. Data Security We secure your data using industry-standard SSL encryption across our entire website to prevent unauthorized access or interception.
5. Your Rights Under POPIA, you have the right to access the personal data we hold, request corrections, or ask us to permanently delete your information at any time.
6. Contact Us For any privacy-related queries, please contact us at: contact@kingtide.co.za